Privacy Policy

1. Introduction

"Your privacy is the foundation of our trust"

Hovenier.frl ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use and protect your data when you use our website.

2. Responsibilities

Hovenier.frl is the data controller for the processing of your personal data. Our contact details are:

3. What data do we collect?

3.1 Data you provide to us

• Name and contact details (email, phone number)
• Municipality/place of residence
• Desired services
• Any specifics about your request

3.2 Automatically collected data

• IP address
• Browser information
• Page visits and click behavior
• Date and time of visit

4. What do we use your data for?

• Matching customers with suitable gardeners
• Sending quotes and communication
• Improving our services
• Complying with legal obligations
• Sending newsletters (with consent)

5. Legal basis for processing

We process your data based on:

• Contract performance: For providing our services
• Legitimate interest: For improving our services
• Consent: For newsletters and marketing
• Legal obligation: For administrative purposes

6. Sharing of data

We only share your data with:

• Affiliated gardeners for sending quotes
• Technical service providers for website maintenance
• Authorities when legally required

We never sell your data to third parties for marketing purposes.

7. Data security

We take appropriate technical and organizational measures to protect your data against:

• Unauthorized access
• Loss or destruction
• Unlawful processing
• Accidental damage

8. Retention periods

• Contact requests: 2 years after last contact
• Newsletter registrations: Until unsubscription
• Website analytics: 26 months
• Administration: 7 years in accordance with tax legislation

9. Your rights

You have the following rights regarding your personal data:

To exercise your rights, please contact us at [email protected]

10. Cookies

Our website uses different types of cookies:

• Necessary cookies: For basic functionality
• Analytical cookies: For website statistics (Google Analytics)
• Marketing cookies: For personalised advertisements (with consent)

You can manage cookies through your browser settings.

11. Complaints

If you have complaints about the processing of your personal data, you can contact us at [email protected]. You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

12. Changes

We reserve the right to modify this privacy policy. Changes will be published on this page. We recommend that you review this policy regularly.

13. Contact

If you have questions about this privacy policy, you can contact us:

Hovenier.frl is also listed on Businesses in Friesland, an overview of local businesses in the region.